Effective Date: 1/4/23

1. Service Delivery Overview At jyotsnamohanta.com, we are committed to providing timely and efficient delivery of our services. While we do not ship physical products, our services are delivered digitally and/or through scheduled consultations.

2. Service Delivery Timeframe Once you book a consultation or service on our website, we will contact you within 48 hours to confirm the details and schedule the delivery of the service. In most cases, the consultation or service will be delivered within this 48-hour window, unless otherwise agreed upon.

3. Delivery Process

• Consultations: After booking a consultation, you will receive an email confirmation with the details of your appointment. We will connect with you via your preferred communication method (e.g., phone, video call) at the scheduled time.
• Digital Services: If you have purchased a digital service, such as an astrological report or reading, you will receive the final product via email within the specified 48-hour timeframe.

4. Exceptions In rare cases, such as during peak periods or due to unforeseen circumstances, there may be a slight delay in service delivery. If a delay occurs, we will notify you promptly and provide an updated delivery time.

5. Contact Us If you have any questions or concerns about our Shipping Policy or the status of your service delivery, please contact us at [email protected]. We are here to assist you and ensure a smooth and timely delivery of your service.